Getting an Autism Pass at Disneyland, officially known as the Disability Access Service (DAS), is designed to help guests with disabilities experience the magic of the parks. This service allows individuals to receive a return time for attractions, similar to a FastPass, without waiting in the physical queue. Understanding how to obtain and use the DAS is key to a smoother, more enjoyable visit for families with autistic children or other neurodivergent individuals.
Understanding Disneyland’s Disability Access Service (DAS)
Disneyland’s DAS is not a "skip the line" pass but rather a system to accommodate guests who have difficulty tolerating extended waits in conventional queues due to a disability. This includes conditions like autism, where sensory overload, anxiety, or other challenges can make long waits overwhelming. The DAS allows eligible guests to request a return time for an attraction via the Disneyland app or by speaking with a Cast Member at the attraction’s entrance.
What is the Disability Access Service (DAS)?
The DAS is a free service offered by Disneyland Resort. It helps guests who cannot wait in a standard queue environment. This is often due to a disability that makes extended waits difficult. The service provides a return time for attractions, allowing guests to enjoy other park amenities while they wait.
Who Qualifies for DAS?
DAS is intended for guests with disabilities that prevent them from waiting in a conventional queue. This can include autism spectrum disorder, developmental disabilities, or other conditions where extended waits pose a significant challenge. It is important to note that DAS is not for guests with mobility issues who can wait in line but need wheelchair access.
How to Obtain a DAS Pass Before Your Visit
Applying for the DAS in advance is highly recommended. This streamlines the process and ensures you have the service ready upon arrival. The pre-arrival process is conducted through a live video chat with a Cast Member.
The Advance Registration Process
- Visit the Disneyland Website: Navigate to the "Disability Access Service" section on the official Disneyland Resort website.
- Request a Live Video Chat: You will be prompted to request a video chat appointment. These are typically available 2 to 30 days before your park visit.
- Video Chat with a Cast Member: During the chat, a Cast Member will discuss your needs and explain how DAS works. You do not need to provide specific medical documentation. The conversation focuses on how the disability impacts your ability to wait in a standard queue.
- Link to Your Account: If approved, the DAS will be linked to your My Disneyland account and ticket purchases.
What to Expect During the Video Chat
The Cast Member’s goal is to understand your specific needs. They will ask questions about how waiting in a traditional queue would be challenging for your party. Be honest and clear about the difficulties your autistic family member faces. This interactive conversation is crucial for determining eligibility.
Registering for DAS Upon Arrival at Disneyland
If you are unable to register in advance, you can still obtain DAS upon arrival at the parks. This process may involve a slightly longer wait.
In-Park Registration Steps
- Visit Guest Relations: Locate the Guest Relations location within Disneyland Park or Disney California Adventure Park.
- Speak with a Cast Member: Explain your need for the DAS. Similar to the advance registration, the Cast Member will discuss your situation.
- Link to Tickets: Once approved, the DAS will be linked to your park tickets.
Tips for In-Park Registration
Arrive early in the day to minimize wait times at Guest Relations. Have your park tickets and identification ready. Be prepared to explain your needs clearly and concisely.
Using Your DAS Pass in the Parks
Once you have your DAS, using it is straightforward. The system is integrated into the Disneyland app for convenience.
How to Select Attractions with DAS
- Open the Disneyland App: Ensure your park tickets are linked to your account.
- Navigate to Attractions: Browse the park map or attraction list.
- Select an Attraction: Choose an attraction you wish to experience.
- Request DAS Return Time: Tap the "DAS" option and select your party size. You will be assigned a return time.
- Wait for Your Return Time: You can then enjoy other parts of the park. When your return time arrives, proceed to the attraction’s Lightning Lane entrance.
Understanding Return Times
Your return time is not immediate. It is based on the current wait time for the attraction. For example, if an attraction has a 60-minute wait, your return time might be in 60 minutes. You can only hold one active DAS return time at a time.
DAS Advance Feature
A newer feature allows you to select up to two attractions per day, in advance, for the first two days of your visit. These selections can be made online, between 2 and 7 days before your trip. This offers even more planning flexibility.
Frequently Asked Questions About Disneyland’s Autism Pass
Here are answers to some common questions families have about using DAS for autistic individuals.
### Can I get a "skip the line" pass for autism?
The Disability Access Service (DAS) is not a "skip the line" pass. It provides a return time for attractions, allowing you to wait away from the physical queue. This is to accommodate guests who have difficulty tolerating extended waits due to a disability, such as autism.
### Do I need a doctor’s note for DAS?
No, you do not need a doctor’s note or medical documentation to apply for DAS. Eligibility is determined through a conversation with a Cast Member, either via video chat or in person, focusing on how a disability impacts your ability to wait in a conventional queue.
### How many people can use the DAS?
The DAS is valid for the guest with the disability and up to five additional guests, for a total of six people per party. This ensures that family members or companions can also benefit from the service.
### Can I use DAS with Genie+?
Yes, DAS can be used in conjunction with Genie+. You can make Genie+ selections as usual. When you have a return time for a DAS-selected attraction, you can then make your next Genie+ selection.
Making Your Disneyland Trip Magical for Autistic Guests
Disneyland’s DAS is a valuable tool for ensuring a more accessible and enjoyable experience for guests with autism. By understanding the process and utilizing the service effectively, families can create lasting memories.
Consider these additional resources for planning:
- Disneyland Resort Accessibility Information: Explore the official Disneyland website for comprehensive details on all accessibility services.
- Sensory Guides: Many attractions offer sensory guides that detail potential triggers like loud noises or flashing lights.
By preparing in advance and communicating your needs, your visit to the Happiest Place on Earth can be truly magical for everyone.